The Tailored Customer Experience Conference

Thank you for joining us in sunny San Diego at our customer experience gathering! From branded coconuts and embossed leather bags to Cordial’s latest features and functionalities, we were delighted to host over 100+ innovative digital marketers to share a one-of-a-kind experience with forward-thinking companies.

Cordial Platform Highlights

Thought leaders, Scott McCorkle, CEO of MetaCX and Shar Vanboskirk, VP Principal Analyst of Forrester explored how to embrace and navigate current market obstacles while maintaining a customer-centric approach.

Cordial’s latest features and functionalities were introduced, including Podium, Open Chanel, Cordial Experiments, ETL, and an entire mobile offering.

A deep dive panel session with industry leaders from Avoya Travel, Revolve, Ancient Nutrition and 1800-Contacts covered topics such as leveraging data throughout the customer journey to deliver personalized experiences.

Industry insights were presented by Shar Vanboskirk, VP Principal Analyst of Forrester covering comprehension intel on how to be a successful marketer in the age of the customer.

The importance of deliverability best practices were discussed with Kate Nowrouzi, SVP of Deliverability & Strategy of Spark Post.

Clients shared their success stories on how they have been able to deliver personalized experiences across channels using various methodologies with the help of Cordial.

Thanks to our Speakers

Scott McCorkle

Former CEO of Salesforce Marketing Cloud

Jenn Fan

Director of Customer Retention, Revolve

Peter Wang

CTO, The Mighty

Shar Vanboskirk

VP, Principal Analyst, Forrester Research

Michael Ahearn

VP Customer Development & Strategy, Vehicle/Sinch

Kate Nowrouzi

SVP, Deliverability & Strategy, Sparkpost

Andy Craig

Senior Director, Consumer Marketing, Avoya Travel

Lauren Purcell

Senior Email Marketing Automator, Ancient Nutrition

Scott Cohen

Director of Email Marketing, 1-800 Contacts

Alexa Yoshimoto

Retention Marketing Manager, Revolve

Thanks to our Sponsors